Privacy policy.

What Information We Collect

We may collect the following personal information when you interact with us, including through our website, booking system, social media, or in-person at the studio:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact details

  • Billing and payment information

  • Health or injury information relevant to participation

  • Photos or videos (only with your consent)

How We Collect Your Information

We collect your information through:

  • Class registrations and memberships

  • Online bookings and purchases

  • Contact forms and email enquiries

  • Social media interactions

  • Studio events or photoshoots

  • Feedback forms or surveys


Why We Collect Your Information

We collect your information to:

  • Manage bookings, payments, and attendance

  • Communicate class updates, schedule changes, or promotions

  • Ensure your safety and well-being in class

  • Improve our services, offerings, and customer experience

  • Meet legal or insurance requirements

    How We Protect Your Information

We take your privacy seriously and implement safeguards to protect your data, including secure booking platforms, password-protected systems, and staff training. We do not sell or share your personal information with third parties unless required by law or where necessary to deliver services (e.g. payment processors).

Marketing and Communications

With your consent, we may send you emails or messages about classes, events, or promotions. You can opt out of marketing communications at any time by clicking "unsubscribe" or contacting us directly.

Accessing or Correcting Your Information

You can request access to the personal information we hold about you or ask us to update or correct it by contacting us at:

📧 info@thepolestudio.com.au
📞 08 6255 5653


Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or at the studio. By continuing to use our services, you agree to the most current policy.

Contact Us

If you have any questions, concerns, or complaints about how your personal information is handled, please contact us directly. We’ll do our best to resolve any issues promptly and respectfully.